About Us

DIAMOND VOICE > About Us

The Cloud Telephone Experts

Delivering Cloud Telephone, Hosted IVR and Call Recording solutions since 1987.

Diamond Voice operates a nation-wide service bureau for Call Recording, Touch Tone Payments, IVR, Audio information, Fax to email, and Voice over IP services.

Diamond Voice established a state-of-the-art VoIP, auto attendant, and call recording installation in the Dallas and Ft. Worth Metroplex to support custom applications for larger customers. Diamond Voice now provides IVR and Call Management services to customers nationwide and is privileged to include the top companies in a variety of industries as clients.

Focus

Diamond Voice is privileged to serve many Fortune 1000 customers. This gives us the ability to scale with demand. While claims of large clients may be exciting and impressive, the most common customer Diamond Voice serves is the entrepreneur and small to medium-sized business. Offering innovative and inexpensive solutions helps these companies have the reliable voice and fax communications which are necessary in today's competitive marketplace.

Capabilities

Diamond Voice specializes in creative applications for hosted voice processing and call routing solutions. With extensive knowledge of telecommunications and computer-based telephony, Diamond Voice Sales Engineers combine the best of customer service with hands-on understanding of the system capabilities. This gives each Sales Engineer the ability to design specific call routing and information delivery configurations not ordinarily found in service bureaus.

The professional script writers and degreed voice talent on staff are always available to design and bring to life your communication service.

Products and Services

  • ACD
  • Automated Attendant
  • Automated Call Routing
  • Automated Data Collection
  • Call Recording
  • Fax On Demand
  • Fax to Email
  • IVR
  • Interactive Voice Response IVR
  • Pay By Phone
  • SIP Trunking
  • Speech to Text
  • Touch Tone Payments
  • Voice Information
  • Voice Over IP
  • Voice to Email
  • Voicemail

General Questions

What is your company?
We are an international wealth management company that offers individuals and groups the opportunity to participate in some of the most exciting global investments available.