Pay By Phone Features and Benefits

DIAMOND VOICE > Pay By Phone Features and Benefits

Touch Tone Payment Features

Functions and Features of Automated Payment Processing

There are many components involved in accepting payments by phone with an IVR system. It can be complicated to the extent that many small businesses, like yours, feel it is less confusing to just do it all manually. We've un-complicated it.

You call us and we set up everything! Your customers can then call in even when your office is closed to make a Touch Tone IVR payment on account or IVR purchase transaction.

Questions? Call: 888-293-1550

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Accept Credit Cards
Real Time Processing
Database Integration
Much much more!

Pay By Phone Features

Additional Touch Tone Payment Features and Benefits
Visa, MasterCard, Discover, Amex
Supports ACH
Supports Real-Time Payments
Local and Remote Database Integration
Edit Sales Records
Records can be edited from the web to add comments
Caller ID Capture
Automatic capture of Caller ID with each call record
Transcript for Audio Files*
Live Transcription available for orders
*May require other services and additional costs.
Reverse Look-up of Address*
*May require other services and additional costs.
Concatenated Audio Responses
Separate Audio responses can be combined together with questions to create a single recording.

*May require other services and additional costs.

Fully Customizable CC-IVR POS Terminals
Real-Time Online Credit Card Processing*
Can be combined with Credit Card processing to create real-time order processing.

*May require other services and additional costs.
Automated Credit Card Validation
Immediate Decline Notification
Pay By Phone tells the caller if their transaction has been accepted or declined
Single Payment Transactions
All charges for each call are combined into a single transaction submitted to the gateway for processing
Authorization Only Transactions
Pay By Phone supports obtaining an authorization prior to billing the account
Combined Billing & Voice Authorization
Voice Record/Authorize and Billing within a Single Call

Combine TPV and payment into one call rather than separate processes.
Multiple Payments per Call
Make Multiple Payments within a Single Call
TVP Proof of Purchase
Use Third Party Verification recordings as Proof of Purchase
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